Negotiation assessment: Understanding the interests, priorities, and goals of all parties
Understanding parties current culture, strength, and needs of the organization
Maximizing opportunity through pre-negotiation preparation
Dealing with irrational people and challenging relationships
Coaching and consulting
Negotiation preparation, improving communication by listening and asking questions
Negotiation system design: negotiate new and better deals, or renegotiate existing deals and resolve issues that are in dispute over the existing agreement
Making offers at the right time and in the right way
Transforming competition into cooperation – and opponents into partners
Managing teams of negotiators more effectively
Recognizing when to walk away from the table